Frequently Asked Questions
General
What is Mixed Pantry?
Mixed Pantry is a specialty food store in Seattle creating a welcoming space for Asian and Asian American flavors, makers, and culinary stories. We only carry products made by AAPI-owned brands or imported from Asia. Our goals are to foster community connection through food, and also to lower the barrier of exploring Asian flavors.
Are you a restaurant or a grocery store?
We’re neither– think of us as a curated corner store meets culture hub. We don’t cook food on-site, but we carry tons of pantry staples, snacks, sauces, drinks, and more. We also host regular tastings, pop-ups, and community events.
What kind of products do you carry?
Currently, we carry shelf-stable products like sauces, snacks, sweets, pantry staples, condiments, teas, and more– always from AAPI makers or directly imported from Asia. Every item is hand-selected (and taste-tested!) by our team.
Why only AAPI-owned brands?
We created Mixed Pantry to be a dedicated space for AAPI makers and stories– especially those that often get overlooked or misrepresented in traditional grocery settings. Every product here is a piece of someone’s story, and we’re here to amplify them.
Do you carry refrigerated or frozen products?
Currently, we only carry some canned beverages in a refrigerated section.
Do you ship?
Yes, we ship within the U.S.! You can order a selection of most of our items here on our online shop! Orders placed before 12 PM Wednesday–Saturday usually ship the same day. Orders placed after 12 PM, or on days we are closed, usually ship the next open fulfillment day.
Can I try before I buy?
We host regular tastings in-store– especially for soy sauce, chili crisp, and other condiments. If you're curious about something, just ask one of us at the shop. Generally speaking, we mainly have samples that are in bottles or jars as we can keep them in a fridge. During some community events, we open some snack bags for our customers to taste as well!
Do you host events?
Yes! We organize multiple events each month, from food pop-ups and DJ sets to artist markets and product tastings. We’re all about celebrating community, creativity, and culture!
Why does it feel like a community space and not just a store?
Because that’s the point :) We’re not just here to sell things– we’re here to make connections. Food is our way of building bridges across generations, cultures, and neighborhoods.
Tasting Sessions
How long does it usually take?
Typically, the paid tasting session can last about 15-25 minutes. However, this entirely depends on the individuals. We try to keep them within 30 minutes, but sometimes can go for a while if you have a lot of questions :)
Can I cancel or reschedule a tasting session?
Yes. Tastings can be canceled or rescheduled for a full refund with at least 48 hours’ notice. Requests within 48 hours may be handled as store credit or rescheduling only. No-shows are not eligible for a refund.
How many people can you accommodate?
These tasting sessions are designed to be intimate, engaging, and enjoyable for smaller groups. We may be able to accommodate larger parties, though additional service fees may apply. If your group has more than 4 people, please reach out to us at hello@mixedpantry.market before booking.
Shipping & Online Orders
When will my online order ship?
Orders placed before 12 PM Wednesday–Saturday usually ship the same day. Orders placed after 12 PM, or on days we are closed, will usually ship the next open fulfillment day. During holidays, events, or high-volume periods, fulfillment may take a little longer.
When is my pickup order ready?
Your pickup order is ready when you receive a pickup notification from us. Please wait for that notification before coming in to pick up your order.
How long do I have to pick up my order?
Please pick up your order within 14 calendar days. If you need more time, just reach out and we’ll do our best to help.
My tracking says delivered, but I can’t find my package. What should I do?
Please check your mailbox, parcel locker, front desk, neighbors, and other delivery areas first. If the package still cannot be located, please contact the shipping carrier directly to open an investigation. We are unable to issue refunds or replacements for packages marked as delivered by the carrier.